This Privacy Policy explains how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. You must be over the age of 18 to use our site. 


How do we collect your personal information?

When you visit our site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. 


What personal information do we collect and why?

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. 
  • Disclosure for a business purpose: shared with our processor Shopify. 


Order information

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify, email marketing platform Klaviyo and shipping contractors.
  • Customer support information
  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers,), email address, and phone number.



How is your personal information shared?

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We may share your Personal Information on Google Ads, Instagram and Facebook for remarketing or targeted advertising. 


Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: can also opt-out of Google Analytics here:
  • We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners in the future. And, we may collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). 
  • We use Facebook, Instagram and Google. 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:



How do we use your personal information?

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.


Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.


For how long do we keep your personal information?

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.


Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

What are your rights?

  1. GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:


  1. CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.



About the use of cookies


What is a cookie?

A cookie is a small bit of data (text file) that is downloaded on your device when you visit the Site in order to remember information about you such as login information and language preference. We use a number of different cookies on our Site including functional, performance, advertising, and social media or content cookies. 


Why do we use cookies?

Cookies are used for different purposes, such as allowing you to navigate between web pages seamlessly, applying your user preferences and improving your entire browsing experience, by customising the website according to your navigation and user profile as an .Ar:ti|sans customer. They can help improve our understanding of your interests and preferences so that we can deliver personalised offers and other services that would correspond better to your needs and wishes. 


What types of cookies do we use?

Our Site uses various types of cookie which have different durations. We particularly use the following: 

  • Session cookies: last only for the duration of a browsing session and facilitate your experience on our website
  • Persistent cookies: last for more than one visit and memorise your preferred settings regarding our website. 

Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

These cookies can also be categorised as follows, depending on who sets them on our website: 

  • First party cookies: are supplied by us so that the Site functions properly.
  • Third party cookies: are set on the website by third parties, and are intended to collect data in different ways and for several purposes, for example: collection of analytics data and information on social interactions and behaviours, and also for promotional activities. 

What categories of cookie are on our website?

The types of cookie used on our website serve different purposes and can fall into one of the categories below:


Strictly necessary cookies

These cookies are required for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work in that case. These cookies do not store any information that are personally identifiable. 


Performance and analytics cookies

These cookies allow us to count visits and determine traffic sources, so we can measure and improve the performance of our Site. They help us to find out which pages are the most and least popular and see how visitors move around the site. All the collected information from these cookies are anonymous. We will not know when you have visited our site if you do not allow these cookies. 


Functionality cookies

These cookies enable the personalisation of the Site content by recognising users and remembering their preferences. They may be set by third party providers or us whose services have been added to our pages. Some or all of these services may not function properly if you do not allow these cookies. 


Profiling and targeting cookies

These cookies may be set through our Site by our advertising partners. They may be used by those companies to build an .Ar:ti|sans profile of your interests and show you relevant advertisements on other sites. They do not store personal information but are based on uniquely identifying your browser and device. You will experience less targeted advertising if you do not allow these cookies. 


Social cookies

These cookies are set by various social media services which have been added to the Site and which allows you to share our content with your friends and networks. They can track your browser across other sites and build a profile based on your interests. This may influence the content and messages you see on other websites you visit. You may not be able to see or use these sharing tools if you do not allow these cookies.  


List of Cookies: 

We use the following cookies to optimise your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store




Used in connection with access to admin.


Used in connection with navigation through a storefront.


Used in connection with shopping cart.


Used in connection with checkout.


Used in connection with checkout.


Used in connection with checkout.


Used in connection with checkout.


Used in connection with customer login.


Used in connection with customer login.


Used to facilitate updating customer account information.

Reporting and Analytics




Tracking preferences.


Track landing pages


Track landing pages


Shopify analytics.


Shopify analytics.


Shopify analytics.


Shopify analytics relating to marketing & referrals.


Shopify analytics relating to marketing & referrals.


Shopify analytics.


Shopify analytics.



Can you customise your cookie setting? 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.


Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


Can the privacy policy change?

We may occasionally update this privacy policy, for example to comply with new requirements imposed by relevant laws or technical requirements. We encourage you to review this page periodically as we will post the updated version of our privacy policy on our Site. 

In case we wish to process your personal information for a new purpose which is not described in this privacy policy, we will inform you where necessary and we will seek your consent where required. 


How can you contact us?

You can contact us by email at for more information about our privacy practices. 

You can also mail us at : 230 Morning Ln, London, E9 6RQ, United Kingdom